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Terms and Conditions

Please read these terms carefully before booking an installation or service with ADC Systems Integrated Solutions Limited.

Last updated: January 2026

1. About these terms

These terms and conditions govern the use of the ADC Systems Integrated Solutions Limited website and the installation and support services we provide, including CCTV surveillance, solar and inverter power, smart home automation and access control. By booking a site visit, accepting a quote, or using this website, you agree to these terms.

2. Quotes and site visits

Every quote is based on the information gathered during a site visit or shared by the client beforehand. Final pricing may be adjusted if the actual site conditions differ from what was described, for example unexpected wiring, structural obstacles, or a change in scope requested by the client. Any change in price will be communicated and agreed before work continues.

3. Equipment and warranty

We supply and install genuine equipment from established manufacturers. Manufacturer warranty terms apply to the equipment itself and vary by product and brand. Workmanship on installations carried out by our team is covered separately, as agreed at the time of booking. Damage caused by factors outside our control, including power surges, water damage, or third party interference with the installation, is not covered under workmanship warranty.

4. Payment

Payment terms are agreed before work begins and are typically split between a deposit to commence work and a balance due on completion. Work may be paused if agreed payment milestones are not met. Specific payment terms for your project will be set out in your written quote.

5. Scheduling and access

Installation dates are scheduled in advance and depend on the client providing access to the property and, where applicable, ensuring the site is ready for work to begin. Delays caused by restricted access, incomplete site preparation, or client rescheduling may affect the original timeline.

6. Client responsibilities

  • Providing accurate information about the property and existing electrical or network infrastructure.
  • Ensuring safe and reasonable access to installation areas on the agreed date.
  • Informing us of any structural, electrical or safety concerns known before work begins.

7. Cancellations and rescheduling

We understand that plans change. Please notify us as early as possible if you need to reschedule or cancel a booked site visit or installation. Deposits already paid toward equipment already purchased on your behalf may not be refundable once that equipment has been ordered.

8. Limitation of liability

While we take care to design and install systems that function reliably, ADC Systems Integrated Solutions Limited is not liable for losses arising from events outside our reasonable control, including power outages, network outages, third party tampering, or misuse of installed equipment. Our liability in connection with any installation is limited to the value of the services provided for that installation.

9. Use of this website

This website is provided for general information about our services. We aim to keep information accurate and current, but do not guarantee that every detail, including pricing examples, reflects current conditions at all times. Contact us directly to confirm current pricing and availability.

10. Changes to these terms

We may update these terms from time to time to reflect changes in our services or applicable requirements. The version published on this page is the version in effect at the time of your booking.

11. Contact

Questions about these terms can be sent to adcsystemsltd@gmail.com or raised directly with our team through the contact page.